My wife and I just purchased our seventh Mercedes Benz since 1988, our first from Mercedes Benz of Fairfield. We found our car (GLE 2017, Certified Pre-Owned) on line. We called and spoke with Bobby Singh our soon to be sales person. We hit it off immediately and made an appointment to go to MBZ Fairfield the next day (60 miles from our home in Burlingame). Bobby was waiting for us and the car was ready for viewing and driving. It had every option under the sun including the AMG sports package. The technology needed explaining and demonstration. That's when Bobby's patience kicked in. He went over the "how to's" two or three times - the self parking, the surround camera, the Apple Play, the AMG drive modes (comfort or sport) and etc. Bobby hung in with us to the point that when my wife and I had a moment we would comment on "poor" Bobby putting up with us because he never showed annoyance or a feeling that we were taking too much time. While sitting in the car learning the technology the General Manager, Mo Ayubyar, introduced himself to us and participated in the "teaching" and assured us that it was most important that we were satisfied. Barry Flores, Sales Director sat with us and assisted in the tutorial. After we had exhausted Bobby, Mo and Barry we were very satisfied and knew we made the right decision. We went armed with our research from the Kelley Blue Book and Edmunds and on line comparables and etc. But we found that MBZ Fairfield pricing was low Bluebook and compared favorably to our research.  Our research was validated. There was no need to haggle - the advertised price is the price and it was the best price. The paperwork was easy. We weren't shuffled off to a finance office and worked over to purchase the various add ons.  A person came to us. The papers were signed and it was time to drive our 2017 GLE 350 home.  As we were saying goodbye to Bobby a young boy came to talk with him. It was Bobby's 12 year old son. He and his mom were waiting for Bobby because this was Bobby's day off. But he came in to work with us. Bobby and his family had planned an outing to Muir Woods. It was too late for that. And we asked why he didn't tell us and he just shrugged and said that it was important that we were completely satisfied when we left. Wow! Given this experience why would anyone go to any other dealer to purchase an MBZ. We have an MBZ dealer 15 minutes from our home but we chose Mercedes Benz Fairfield 60 miles away. Thank you Bobby!

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My wife and I just purchased our seventh Mercedes Benz since 1988, our first from Mercedes Benz of Fairfield. We found our car (GLE 2017, Certified Pre-Owned) on line. We called and spoke with Bobby Singh our soon to be sales person. We hit it off immediately and made an appointment to go to MBZ Fairfield the next day (60 miles from our home in Burlingame). Bobby was waiting for us and the car was ready for viewing and driving. It had every option under the sun including the AMG sports package. The technology needed explaining and demonstration. That’s when Bobby’s patience kicked in. He went over the “how to’s” two or three times - the self parking, the surround camera, the Apple Play, the AMG drive modes (comfort or sport) and etc. Bobby hung in with us to the point that when my wife and I had a moment we would comment on “poor” Bobby putting up with us because he never showed annoyance or a feeling that we were taking too much time. While sitting in the car learning the technology the General manager, Mo Ayubyar, introduced himself to us and participated in the “teaching” and assured us that it was most important that we were satisfied. Barry Flores, Sales Director sat with us and assisted in the tutorial. After we had exhausted Bobby, Mo and Barry we were very satisfied and knew we made the right decision. We went armed with our research from the Kelley Blue Book and Edmunds and on line comparables and etc. But we found that MBZ Fairfield pricing was low Bluebook. Our research was validated. There was no need to haggle - the advertised price is the price and it was the best price. The paperwork was easy. We weren’t shuffled off to a finance office and worked over to purchase the various add ons. A person came to us. The papers were signed and it was time to drive our 2017 GLE 350 home. As we were saying goodbye to Bobby a young boy came to talk with him. It was Bobby’s 12 year old son. He and his mom were waiting for Bobby because o this was Bobby’s day off. bobby and his family had planned an outing to Muir Woods. It was too late for that. And we asked why he didn’t tell us and he just shrugged and said that it was important that we were completely satisfied when we left. Wow! Given this experience why would anyone go to any other dealer to purchase an MBZ. We have an MBZ dealer 15 minutes from our home but we chose Mercedes Benz Fairfield 60 miles away. Thank you Bobby! Bruce and JoAnn Thompson

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I was very fortunate to have Chris Bailey be my MB Concierge. He arrived promptly at my home, and took the time and attention to "introduce" me to the many personalized and wonderful options of my C350 Cabriolet. Chris' approach was patient, knowledgeable and attentive. Thank you Chris!!

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What a great Mercedes-Benz dealership!! Hats off to Chuks and Mustafa for being amazing reps and providing us with a very professional experience. Cannot wait to come back!

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Buying a second new car at Mercedes Benz of Fairfield has been another excellent experience.  The sales consultants (Mustafa and Chuks) were both knowledgeable and friendly.  The final price was fair.  Entire experience was low pressure and I'm taking home the vehicle I wanted.  I've dealt with the service department in the past and can tell you from experience that they are top notch in all categories.  Highly recommend MB-Fairfield!

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