Customer Testimonials
Awesome experience felt comfortable and great guy to talk to... looking for car talk to Aaron you'll get a great deal...awesome guy
Had and awesome experience purchasing a car with Diego Cuevas helping me find the car we were looking for no pressure whatsoever
When it comes to getting a car you want, love, and without any hassle, Diego Cuevas is the perfect man to do just that. Diego was extremely knowledgeable, kind-hearted, and made the process much more simple than what most people think. Thanks to him, I got the car I've always wanted.
My husband and I bought a used car at this dealership. We worked with Sam Galavao and he was very nice and pleasant to work with. I would have given 5 stars, but the car we purchased was not detailed very well on the inside. The car was dusty inside and probably hadn't been vaccuumed since it first hit the lot. I told my husband to take it back and have them detail it properly but he didn't want to bother. If you buy used here, make sure it's nicely detailed before you drive it off the lot.
Another Well Done!!! MB of Fairfield. What an amazing customer service. I went today to pick up my car and the email confirmation amount for service didn't not match the invoice I was presented at pick-up. it was close to 40% more. It was shocking to me. so i asked the service department to explain to me why this was such a huge difference. Well they did but yet it still didn't make sense to me. After discussing with Tim(service manager) and Brady(my new service representative) they did an amazing job of trying to make it right for me. I was very impressed with the level of understanding, humility and extraordinary customer service. They have won me over. I am very grateful that they have such a honest and accountable individuals working at MBF.. Thank you .. Thank you...Thank you.. for making it right. You will always have my business.
I had a fabulous experience purchasing my GLE 350 at Mercedes-Benz of Fairfield. The entire staff has been wonderful. From the GM Mo, to Bob the detail specialist, Chris the concierge, to all the guys in service and especially Sam, my salesman!! I worked very closely with a genuine and caring salesman, Sam Galvao. I would highly recommend requesting him as a sales person to anyone looking to purchase a new car. I felt no pressure and extremely well taken care of. Thanks to all the staff at Mercedes FF for treating me so well!
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Everybody there is awesome and nice
No pressure sales staff. Ask for Q, he is the best.
I'd like to acknowledge Diego and Barry. Came to view a car, took some time with me, and talked about what was important in my decision making process. Thanks for the quick and easy experience.
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