FAQs – Frequently Asked Questions

What new Mercedes-Benz models are available at Mercedes-Benz of Fairfield?

We offer the full lineup of new Mercedes-Benz vehicles, including the C-Class, E-Class, S-Class sedans, GLC, GLE, and GLS SUVs, and electric models like the EQB, EQE, and EQS. All new Mercedes-Benz vehicles are available to test drive at our dealership in Fairfield, CA, serving shoppers from greater Sacramento, El Dorado Hills, Rocklin, the Bay Area, Napa Valley, and beyond.

Do you sell certified pre-owned (CPO) Mercedes-Benz vehicles?

Yes, Mercedes-Benz of Fairfield has a wide selection of Certified Pre-Owned Mercedes-Benz vehicles. Each CPO model passes a rigorous 165-point inspection and comes with a factory-backed warranty. CPO cars offer peace of mind and luxury at a great value for Bay Area buyers.

What’s the difference between Mercedes-Benz C-Class and E-Class?

The Mercedes-Benz C-Class is a compact luxury sedan known for its sporty handling and sleek design. The E-Class is a midsize luxury sedan offering more space, advanced technology, and premium features. Both models are available now at Mercedes-Benz of Fairfield, a leading Bay Area Mercedes-Benz dealer.

Can I lease a new Mercedes-Benz in Fairfield?

Absolutely. Mercedes-Benz of Fairfield offers competitive lease specials on new Mercedes-Benz models. Leasing is a popular option for Bay Area drivers who want lower monthly payments and the latest features every few years.

Where can I service my Mercedes-Benz in the Bay Area?

Our certified Mercedes-Benz Service Center in Fairfield offers factory-trained technicians, genuine OEM parts, and the latest diagnostic equipment. Whether you live in San Francisco, Oakland, Napa, or Vallejo, our service center provides convenient and expert maintenance for your Mercedes-Benz.

How does the Mercedes-Benz EQ lineup compare to Tesla?

The Mercedes-Benz EQ models—like the EQB SUV and EQE sedan—offer refined German engineering, MBUX infotainment, and luxurious interiors. Unlike Tesla, EQ vehicles prioritize comfort, craftsmanship, and a dealership network for ongoing support, including at Mercedes-Benz of Fairfield.

What are the benefits of buying from Mercedes-Benz of Fairfield?

We’re a locally owned Mercedes-Benz dealership proudly serving Solano County and the greater Bay Area. We offer transparent pricing, certified service, and a personalized car buying experience. Our commitment to excellence and our community sets us apart from other Northern California Mercedes-Benz dealers.

What financing options are available?

We offer Mercedes-Benz Financial Services and work with a wide range of lenders to secure competitive rates for both leases and loans. Our finance experts help Bay Area customers with all credit types find affordable solutions for new and used Mercedes-Benz vehicles.

Are there special offers for Bay Area customers?

Yes, we regularly feature special offers for Bay Area residents, including lease deals, APR finance offers, and service coupons. Check our Specials page or contact Mercedes-Benz of Fairfield to learn about current Mercedes-Benz incentives.

Do you offer at-home test drives or vehicle delivery?

Yes. Mercedes-Benz of Fairfield offers at-home test drives and vehicle delivery within much of the Bay Area, including Napa, Concord, and Walnut Creek. Ask our team about our remote shopping options for a seamless experience.

Is Mercedes-Benz of Fairfield an AMG® Performance Center?

We proudly offer AMG® models, including the GT, GLC, C 63, G 65, GLE, and more. Visit our showroom to explore Mercedes-AMG® inventory and speak with experts who understand performance driving.

How often should I service my Mercedes-Benz?

Routine Mercedes-Benz service intervals include Service A (every 10,000 miles) and Service B (every 20,000 miles). Our Fairfield Service Center provides Mercedes-Benz scheduled maintenance for Bay Area drivers with convenient online booking and Express Service.

Can I order a custom Mercedes-Benz?

Yes, you can custom-order a Mercedes-Benz with your preferred trim, color, packages, and features. Our team can assist Bay Area customers with placing a factory order to build the Mercedes-Benz that fits your lifestyle perfectly.

What’s included in Mercedes-Benz Roadside Assistance?

Mercedes-Benz Roadside Assistance includes 24/7 emergency support such as towing, battery jump-starts, flat tire assistance, and fuel delivery. Coverage is included for new vehicles and Certified Pre-Owned Mercedes-Benz cars purchased from Mercedes-Benz of Fairfield.

Where can I buy Mercedes-Benz accessories in Northern California?

You can shop genuine Mercedes-Benz accessories and lifestyle products right here at our Fairfield dealership. We carry everything from all-weather floor mats and roof racks to apparel and AMG® merchandise, perfect for Bay Area Mercedes-Benz enthusiasts.

What is the Mercedes-Benz warranty?

New Mercedes-Benz vehicles come with a 4-year/50,000-mile New Vehicle Limited Warranty. Additional coverage is available through Extended Limited Warranty programs. Certified Pre-Owned models include 1 year of CPO warranty with unlimited mileage.

Do you accept trade-ins?

Yes, we accept all makes and models for trade-in. Use our online trade appraisal tool to get a quote, then bring your car to Mercedes-Benz of Fairfield. We’ll offer top-dollar for your trade to help you upgrade to a new or used Mercedes-Benz.

How do Mercedes-Benz vehicles perform in Bay Area traffic?

Mercedes-Benz cars and SUVs are built for comfort, agility, and performance—ideal for navigating Bay Area freeways and city streets. Features like adaptive cruise control, blind spot assist, and PRESAFE® braking give drivers added confidence in urban traffic.

Do you sell pre-owned luxury vehicles from other brands?

Yes, we carry a curated inventory of pre-owned luxury vehicles from brands like BMW, Audi, Lexus, and Porsche. All vehicles undergo multi-point inspections to meet our high standards for Bay Area customers shopping beyond Mercedes-Benz.

Where is Mercedes-Benz of Fairfield located?

Mercedes-Benz of Fairfield is located at 2950 Auto Mall Parkway, Fairfield, CA 94533. We’re centrally positioned for drivers in Sacramento, Napa, Vacaville, Vallejo, Walnut Creek, and throughout the greater Bay Area. Visit us or call (707) 430-0101 for personalized assistance.

Phone Numbers:Sales Hours:
  • Mon - Sat9:00 AM - 6:00 PM
  • Sun10:00 AM - 6:00 PM
Service Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat7:00 AM - 4:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri8:00 AM - 5:30 PM
  • Sat8:00 AM - 3:00 PM
  • SunClosed
Commercial Vehicle Hours:Special Hours
  • Christmas Eve10:00 AM - 3:00 PM
  • Christmas DayClosed
Regular Hours
  • Mon - Sat9:00 AM - 6:00 PM
  • Sun10:00 AM - 5:00 PM
Mercedes-Benz of Fairfield 38.2421764, -122.0847348.